Find answers to our most frequently asked questions below. If you can't find what you're looking for please feel free to contact us and we'll get in touch within 24 hours.
We are here to help make your gift selection easier with a range of beautifully presented gift boxes and carefully curated gifts for women of all ages, mothers and babies.
We have also made sure to offer all our items individually HERE
GIFT BOXES will come packaged beautifully in our custom box, carefully wrapped in our custom tissue paper, sealed with a sticker and your special message handwritten on a little note card or personalised greeting card if you selected one from the 'finishing touches' page.
SINGLE ITEMS where a box has not been added to your cart will arrive carefully wrapped in our custom tissue paper, sealed with a sticker and placed into either a shipping box or eco friendly compostable mailer bag.
We do not include any invoice, packing slips or price tags with our orders.
You will receive a shipping confirmation email when your parcel has been shipped with the tracking number.
Of course! We understand, mistakes can happen, if you can please contact us at firstname.lastname@example.org ASAP we will do our best to help to correct your order or personal message if notified prior to dispatch.
We have a range of box sizes to ensure your gift fits perfectly cosy inside, however if you are wanting to a few bulky items into 1 gift box or would like to check anything with us, please feel free to contact us at email@example.com and we would love to help!
Yes! Please add your choosen pre-made gift box to cart along with any single items you wish to also include & we will carefully pack together.
You can add the total number of custom boxes along with all your single items to cart. Please then leave a note when checking out advising which items to pack together along with any special messages. Alternatively, you can email us at firstname.lastname@example.org with your order number and we would love to help you!
The best way we would suggest is to place them as separate orders to save any confusion for you & us!
Shipping Australia wide Only
We offer FREE STANDARD SHIPPING on all orders over $120
Free shipping for these orders is automatically applied during the checkout process and for orders under $120 Domestic shipping is charged at a flat rate of $10
We also offer Australian Express shipping for $15 for all orders Australia wide.
We will do our best to get your order shipped within 24 hours, but we are only human so please allow up to 72 hours for your orders to be shipped. If it is time sensitive or urgent please feel free to send us an email at email@example.com with your order number and we will prioritise your order as best we can.
Orders are shipped via AUS POST or via courier SENDLE, please refer to the following shipping times:
Please allow approx. 1-3 business days*
Please allow 2-5 business days*
*Note: these estimates are based on Australia Post’s recent delivery performance. Regional areas may take longer, please visit Australia Post website for delivery times.
Delivery delays may be experienced due to COVID-19 disruptions and extreme weather conditions.